AERO RUNNER Anti-Gravity Series
Installation, maintenance and repair
Our Kuala Lumpur service team keeps physiotherapy and rehabilitation equipment working, from installation to preventive maintenance and repairs, with fast, reliable service at fair prices.
Installation & on-site service
Delivery, installation, retrieval and return, and on-site service.
Preventive maintenance (PPM)
Scheduled PPM visits recorded against each machine.
Repairs
Diagnosis and repair, with free estimates before work begins.
Equipment training
Training for your staff, and answers to your equipment questions.
Customers can also view installed equipment and service history in the TRIMAX equipment portal.
Service questions
How do I request a repair?
Send the enquiry form on this page or call 03-7499 3373. Tell us the equipment, its serial number if you have it, and what is happening, and we will contact you to arrange a visit or an estimate.
Is there a charge for a repair estimate?
No. TRIMAX diagnoses the fault and gives you a free estimate before any repair work begins.
What does preventive maintenance (PPM) include?
Scheduled PPM visits by our Kuala Lumpur service team, with each visit recorded against the machine so you have a service history.
Do you install equipment and train staff?
Yes. We deliver and install equipment, provide on-site service, and train your staff to use it, with ongoing answers to equipment questions.
Can I see my equipment's service history?
Yes. Customers can view installed equipment and service history in the TRIMAX equipment portal at portal.trimaxhealthcare.com.
When is the service team available?
Monday to Friday, 9:00 am to 6:00 pm. Call 03-7499 3373 or email cs@trimaxhealthcare.com.
Request service or a repair estimate
Tell us the equipment, its serial number if you have it, and what is happening. We will contact you to arrange a visit or estimate.